![]() Some are bluish white some are yellowish. Due to the PWM blinking you have to look a short while at the keyboard to remove the "trail of blinks" from your eye sight. In a dark room you cannot quickly glance down on the keyboard to find a key. What does it help replacing the device, if the LEDs fail all the time? Two weeks later one more, and a third just quit shining a few moments ago. The connector is likely to break when moving the keyboard and bumping into the monitor stand or when relocating it.Īfter just 10 days an LED stopped shining. Great keys (Cherry MX Brown in my case)īent micro-USB connector on the backside with a heavy cord attached. Phone: 888.624.5099 External Link(s): CM FanZone RMA instructional Link We will cover the replacement and shipping that replacement to you. Shipping the product to our facility is the customer’s responsibility. Once you receive your RMA number, write it clearly on the shipping box to help expedite the process. Register your product and then you can apply for an RMA under MY PRODUCTS. I would recommend having your serial number and a photo of your purchase receipt. I have provided the link below to our FanZone and an RMA instructional link. As with all products, issues will occur and that's why we have a warranty in place for these situations. ![]() I'm sorry you've experienced such issues with your keyboard. ![]() Phone: 888.624.5099 External Link(s): Fanzone RMA Instructional Link If you have any further comments or questions, please let me know by dialing 888.624.5099 or use the Livechat & Ticket links within Fanzone. We do not charge the card, unless we do not receive the defective product in a reasonable amount of time after you receive the replacement. Once you get a hold of a representative, they will ask for your RMA number, credit card information, and a digital copy of your Photo ID for liability. Make sure you have your RMA number ready, call us at 88 ext 2, M-F 7:30am PST to 5pm PST. If you would like to commit to an Advance RMA where we authorize a cross shipment, please complete the following steps. We will cover the replacement and shipping that replacement to you.Īlso, we have the option for an Advance RMA. For the Cooler Master replacement, You will need to RMA the product. Yet, you can, also, go and follow up with Cooler Master as well for a replacement under the 2 year warranty. This situations do rarely occur and please follow up with the vendor for a replacement as you are within their return policy. I'm sorry that you received a keyboard with one failed LED. Multimedia Functions and Keyboard Adjustment Shortcutsĭetachable 1.8 mm Durable Braided USB Cable For Easy TransportationĪdditional Information Date First Available Luxurious Soft Touch Feel & Minimalist Style Repeat Rate Tweaking Over USB - Execute Commands Quicker Than Ever Profile Management - Save Specific backlit keys in Up to 4 Lighting Mode Presets This version of QuickFire Rapid-i features White LED backlighting as well as CHERRY MX Blue keyswitches that provide force feedback with low resistance, allowing light and easy keypresses with a click feedback noise.ĬHERRY MX Mechanical Key Switches - Guarantees Up To 50 Million Keystrokesįull LED Backlighting - 5 Modes and 5 Illumination Level AdjustmentsĪctivLite- Reactive Illumination, Set Keys To Light Up on Touch ![]() The built-in processor allows all profiles to be easily set and activated directly from the keyboard without the use of any software. Evolving from its predecessor, QuickFire Rapid-i features complete LED backlighting, powered by a 32-bit ARM processor that allows it to have unique lighting effects such as responsive lighting upon keypresses (instant response and trailing effect) as well as the ability to light up individual keys and save them across 4 different profiles. QuickFire Rapid-i is the successor to Cooler Master's popular QuickFire Rapid mechanical gaming keyboard. White LED - All Keys, 5 Brightness Settings, 5 Lighting Modes Learn more about the QuickFire Rapid-i Model Brand ![]()
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